Schedule a Demo
AI Call Center
Answer every call. Close every lead.
Trusted by the nation’s top home services companies
Powering success together
Join our network of trusted partners leading the path to the best AI call center solutions
Everything you need to turn your call center into a profit center
AI CSR
Meet the unseen teammate that works alongside your team to provide 24/7 coverage and full context to capture every opportunity.
Zero abandoned calls
Ensure every call is answered, day or night.
Book appointments in ServiceTitan
Schedule jobs directly based on ACP, matching the right technician to the job type.
Rehash every opportunity
Follow up with unbooked calls using outbound and SMS to turn second chances into booked jobs.
Insights to fine-tune your AI CSR
Continuously improve performance with data-driven adjustments and new capabilities.
AI Revenue Engine
Unlock hidden revenue with instant opportunity detection, targeted CSR coaching, and actionable insights that turn more calls into booked jobs.
Data you can trust
Get clear, accurate insights pulled directly from your calls, so you can make confident decisions.
Targeted CSR coaching
Pinpoint exactly where your team can improve and deliver the coaching that drives results.
Second chance leads
Follow up with unbooked calls using outbound and SMS to turn second chances into booked jobs.
Industry best practices
Leverage proven playbooks and benchmarks from top-performing call centers.
0%
Booking Rate
0%
Increase in Revenue
0%
Abandoned Rate
0%
Rehash Rate
.svg)
.svg)
.svg)
“We love Lace because we can take care of the maximum amount of customers and solve the maximum amount of problems for them”
Matt Pozda | CEO, Call Dad
.png)
Matt Pozda CEO, Call Dad
.png)
.png)
The AI secret behind call centers for the trades
See how Lace can transform how you do business
Book a demo
