Unlock better calls, stronger teams, and lasting revenue growth.
Power Selling Pros - the gold standard in call center coaching - and Lace AI, the most powerful AI call center revenue software joined forces to deliver the first-ever combination of world-class coaching and AI-driven call intelligence in the trades.
This partnership brings together the best of people and technology. Power Selling Pros knows how to coach winning teams. Lace AI knows how to surface actionable insights that drive immediate revenue growth. Together, we're helping call centers reach a level of performance they've never seen before.
— Boris Valkov, Founder of Lace AI
Why this partnership is a game changer
Book more calls, miss fewer opportunities
Power Selling Pros’ expert coaching helps CSRs master the skills to convert. Lace AI highlights exactly where calls are falling short — so every conversation becomes a chance to win the job.
Create a call experience your customers will rave about
Use AI-powered insights to pinpoint where conversations fall short. Then, coach your team to communicate with clarity, empathy, and confidence — turning every call into a trust-building moment.
Build a high-performing, confident team
With the best coaching and the most advanced AI working behind the scenes, your team will have the tools, insights, and confidence to excel on every call.
At Power Selling Pros, we’re beyond excited to partner with Lace to take CSR coaching for Contractors to an entirely new level! With AI-powered insights from every single phone call, we’re now able to deliver the most precise, effective coaching feedback imaginable. This partnership means more booked calls, more WOWed customers, and more revenue for our clients. Together with Lace, we’re raising the bar for what exceptional customer service coaching can achieve!
— Brigham Dickinson, Founder of Power Selling Pros
About Power Selling Pros
Power Selling Pros is the premier coaching and quality assurance company dedicated to elevating the performance of contracting businesses. Power Selling Pros coaches CSRs one-on-one to increase bookings and “WOW” the customers. Power Selling Pros transforms customer service interactions into opportunities for growth and success.
About Lace
Lace is a leading revenue intelligence software purpose-built for call centers in the home services industry. Lace helps businesses recover over 40% of unbooked calls and transform overlooked phone leads into predictable revenue streams, identify critical areas for CSR coaching and fast corrective action – all with zero extra marketing costs.
Lace AI and Power Selling Pros have joined forces to bring you an industry-first combination of world-class coaching and AI-driven call intelligence. This partnership is designed to maximize your revenue, elevate your customer experience, and empower your call center team like never before.
Why this partnership is a game changer
More booked calls, fewer missed opportunities
Every agent trained. Every call optimized. Together, Power Selling Pros' expert coaching and Lace AI’s real-time insights help your team convert more callers into customers.
A call experience your customers will rave about
By combining human excellence with AI precision, your team will deliver friendly, smooth, and highly effective conversations that drive trust and loyalty.
Revenue results that speak for themselves
Your call center can now transform from a cost center to a revenue engine, with AI-driven recommendations and expert training working together to boost performance.
A high-performing team, every day
With the best coaching and the most advanced AI working behind the scenes, your team will have the tools, insights, and confidence to excel on every call.
The biggest challenge for any call center is consistency. You can train your team, but without real-time insights, it’s hard to know where they truly need to improve. By partnering with Lace AI, we’re closing that gap—turning insights into action and action into revenue. This is the future of call center coaching.
— Brigham Dickinson, Founder of Power Selling Pros
Experience the partnership in action
